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MJKDA Customer Experience Consulting
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Services · Coaching

Every high performer has a coach.

The best athletes in the world all have coaches. Executives carry bigger stakes with less feedback. More than 20 years of coaching across industries: advising senior leaders on their high-potential people, and hands-on one-on-one coaching that bridges the experience gap.

Who it serves

Two moments where coaching pays fastest.

  • The high-potential leader with an experience gap

    Talent is not the problem; reps are. We have advised senior leaders on developing their high-potential people, including training and moves into higher-profile roles, and we coach the high-potential leaders one on one to close the gap faster than another year in the seat would.

  • The newly appointed executive

    New to the seat and expected to have answers by the end of the quarter? We become an extension of your eyes, ears, arms, and legs: an independent read on your own organization in your first 90 days that would otherwise take months to earn. The executives who used us this way did better than anyone else we have seen. Our first advice to any newly promoted CX leader: do not sit in your office and rely on your staff. Listen to calls, walk the front line, and sit in the meetings where the experience is made.

Frequently asked questions.

Can coaching help a newly appointed executive who needs answers this quarter?

Yes. We become an extension of your eyes, ears, arms, and legs: an independent read on your own organization in your first 90 days that would otherwise take months to earn. The executives who used us this way did better than anyone else we have seen.

Can coaching help a high-potential leader with an experience gap?

Yes. We have advised senior leaders on developing their high-potential people, including training and moves into higher-profile roles, and we coach the high-potential leaders one on one to close the gap faster than another year in the seat would.

Can we get coaching without a larger engagement?

Yes. Coaching often follows an assessment, because the assessment shows exactly where a leader needs backup, but we take on standalone coaching where the fit is right.

Will we know whether coaching is the right tool before we commit?

Yes. Book the free Executive Coaching Consult. You leave with a straight answer on whether coaching is the right tool and what the next 90 days need to produce, before anything is scoped or quoted.

Free Executive Coaching Consult

One hour with a senior partner on your next 90 days.

Pick a time and it is booked. Prefer a full page? Open the calendar in a new tab. Calendar not loading? Email info@mjkda.com or call 210-876-4086.